Customer Reviews

At Gallia Insurance the customer is outstanding. Insurance can be a challenge to understand however at Gallia they take the time to explain it in terms that make sense. Additionally at Gallia they ensure your have the perfect coverage, not over insured or underinsured.

James R., customer since 2000

Mark and his staff are always willing to address questions thoroughly and look for the best insurance coverage options for your specific circumstances.

Paul G., customer since 2001

Gallia insurance agency was recommended to me by a friend. I am very happy I switched to their service. Chris was very professional and upfront about everything. He answered all my questions and concerns. He set me up with a policy that fits my lifestyle and budget. Everything was very simple. A few phone calls and a few emails and I was all set. I couldn’t recommend them enough. Great group of people to work with!

Andrew M., customer since 2025

Highly professional and knowledgeable

Gerald C., customer since 2018

good service answers all my policy questions returns my calls

Customer since 2009

Second to none service. Competitive pricing. Knowledge of customer needs.

Michael M., customer since 2017

Mark and the staff are always helpful with their clients interest always in the forefront.

Francesca P., customer since 2006

It is nice to be able to call when you have a question about your insurance and have someone that cares and answers all your questions and are concerned enough to make sure you have the coverage you need.

Joseph D., customer since 2002

The staff here is very knowledgeable and likes to cater to your needs. Taking the time to understand your needs and wants and provide your coverage for a reasonable premium. they try to protect all your assets, both personal and commercially. They present all of your options and take time with you to decide on the coverages. Very personable and professional.

Joanne F., customer since 2000

The Gallia team always does a great job helping us to find the best options for our plans and coverage. They are always courteous and quick to respond to questions will helpful information. We would definitely recommend them to anyone looking for insurance.

Brian Z., customer since 2003

Very friendly and knowledgeable about our insurance policies. Always answers questions.

Sharon C., customer since 2020

I have been with the company for over 15 years and they always provide great service. The staff is always helpful and responsive.

Carl O., customer since 2001

Whenever I call with a question someone is always there to answer. Everyone is also so kind. Top notch service.

Mary B., customer since 2016

i was always treated well when i needed the coverage

Customer since 2002

Always very helpful at a moments notice

Stephen J., customer since 2022

Simplicity when needing to make a change

Todd A., customer since 2021

Very helpful took care of all my questions and concerns

Christopher S., customer since 2019

I like Gallia has different insurance companies they deal with. Christopher helps me out whenever I call.

Louis S., customer since 2021

I didn't get the feeling you were trying to sell me something. More like personal interest.

Customer since 2024

Everyting time I call or go into the office I am always treated well. and your agency offers me updated information on what is new and may be beneficial to me on my insurance. Thank you for that.

Joan C., customer since 2001

I was impressed with the knowledge you have for the type of insurance we were looking for. I did have other bids. Your follow up and explanations of the coverage was very important and helped us make a decision. Its great to deal with someone who knows what there taking about.

Leonard M., customer since 2024

Gallia is always there to answer and solve questions regarding insurance in a timely manner. Have recommended them to family and friends.

Customer since 2001

Exceptional, customer service, quick replies, and outstanding kindness.

Customer since 2024

The agency is always there for 24/7 If you need help. They always help, even if it doesn't pertain to them.

Customer since 2015

You did everything right and are always there to help and answer questions. I couldn’t be more happy with my choice to switch to Gallia.

Customer since 2023

Mark always takes excellent care of us. He always makes sure we're getting the most for our monies.

Paul S., customer since 2008

A professional team that cares about you and takes the time to ensure your needs are fulfilled while providing the best insurance and customer care. The staff at Gallia always pleasant, courteous and knowledgeable.

James R., customer since 2000

The professionalism and knowledge of all the staff is 2nd to none

Gerald C., customer since 2018

great service always have the info I need great people to deal with good advice

Customer since 2009

Always very helpful and friendly. Helps us to find the right insurance that we want for the right price.

Brian Z., customer since 2003

AFFORDABLE AND TIMELY RESPONSE TO QUESTIONS

Customer since 2004

Very happy with my service. I am always happy to know if I need to call for a question or concern, I can speak directly with Mark or Chris and get an immediate answer.

Teresa C., customer since 2018

Great service, always looking to help get better coverage while saving money. Not to mention that everyone in the office is fantastic!!!!

John R., customer since 1998

Always helpful and a pleasure to talk with, Mark and the entire staff knows your name and treat you like a person and not just a customer. Thank you Gallia Agency for always being there when needed. Josh Bryant

Joshua B., customer since 2007

Excellent company that has provided excellent customer service for years.

Robert R., customer since 2016

Always very helpful and super friendly.

Customer since 2018

Long time customer. Prompt remedies to the few claims that I have had in 30 yrs. Fortunately. Always friendly and professional.

Customer since 2003

Chris at Gallia is very knowledgeable and super easy to work with. Everyone here is fantastic and has your best interests in mind

Candy A., customer since 2016

Explain both auto home insurance everything I was getting on my other company policy both were less expensive ask questions answered everyone of them Thank you Chris for taking the time to help me save money

Customer since 2012

Always fast & friendly service & advice.

John D., customer since 2001

Speedy service and very professional

Stephen J., customer since 2022

Just recommended you to the owner of the dealership where I purchased this new UTV.

Frank H., customer since 2014

Great customer service. Chris answered all my questions and responded quickly. I really appreciate it.

Michael L., customer since 2016

Chris was fantastic. He managed to secure the insurance I required, alleviating my struggles in finding the right coverage.

Customer since 2024

Good service

Customer since 2021

Christopher is very knowledgeable He also went above and beyond to help me with my insurance needs

Louis S., customer since 2021

Easy to connect with someone at the office for a quick answer to my questions.

Richard K., customer since 2021

I love the personal support and advice provided by the Gallia Agency.

Customer since 2001

Your agency has always treated me well with information regarding my policies and offered information where my coverage could have improved. I am very satisfied with your agency. It is good to know there is a personal communication, and, in this day and age that is very rare.

Joan C., customer since 2001

We love the fact that we can speak to a knowledgeable person whenever we call with questions or changes to coverage. It also means a great deal to me that when I call I feel like the person on the other end knows who I am…….. I have highly recommended Gallia Ins to a number of people including my own family! Thank you for your help!

Customer since 2010

Good service quick response

Customer since 2001

Mark and all the staff at Gallia Insurance are always ready to help and answer any questions we may have.

Tamara C., customer since 2004

It was the first time that I received information about the insurance I was getting for my home and auto. Mark really explained the coverages more than anyone ever did.

Gary E., customer since 2020

When you call about a question they are friendly and polite, They immediately resolve any issues you habe.

William C., customer since 2015

You always promptly respond to any questions I have and keep my rates low.

Customer since 2008

I already recommended you to my niece and plan to tell my brother about you

Customer since 2024

Extremely helpful and knowledgeable. Never an issue with anything

Customer since 2011

Excellent customer service and never to busy to help answer any questions.

James R., customer since 2000

Service was fast and answered all my questions

Customer since 2006

Clear, quick, and honest.

Customer since 2018

Very responsive staff. Always willing to look at options. Genuinely appear to have their customer's best interest in mind.

Paul G., customer since 2001

Extremely helpful and knowledgeable staff. They care about their clients and follow up if you ever need to file a claim or make changes to your policy.

Customer since 2014

Very professional and answer any and all questions

Gerald C., customer since 2018

reliable, knowledgeable, and personal.

Jamie N., customer since 2007

I have been with Gallia since I was 18 years old, and they have always been there for any question, concern, or problem. Their rates are the best for not only me, but for my grandmother. They are always so helpful and kind. I don't plan on leaving them any time soon.

Rhianna M., customer since 2017

When I ' bother' my insurance man. he offers explicit explanations.

Joseph P., customer since 2009

We like the personal care we receive whenever we call the office. MARK AND HIS STAFF ALWAYS MAKES SURE WE GET THE INSURANCE WE NEED AT THE RIGHT PRICE.

Joseph D., customer since 2002

The team at Gallia Insurance provides customer service that is world class. The staff is knowledge on their products and takes the time to explain the products offered. In addition, the team always has the customer first in mind as they are routinely looking for the best value for their customer's.

Customer since 2019

Great service! You are the only insurance company that I have ever dealt with that would call us and recommend changes that would save us money while either enhancing our coverage or remain the same. In addition to that both you and Chris are a pleasure to deal with. The entire staff is always friendly and courteous. Thanks Mark!!

John R., customer since 1998

no problems

Customer since 2002

Chris is extremely knowledgeable and very friendly. He explained everything thoroughly and we were able to purchase additional insurance while spending less than our current policy at the time. We highly recommend Chris for all your insurance needs.

David D., customer since 2023

Staff is always very courteous, efficient and helpful. They go out of their way to help me as a policy holder. A valued customer. This has always been the way this agency has treated me.

Gregory S., customer since 2019

If we have a question we always get a prompt answer. We always receive great service. Everyone is very helpful and professional. I would recommend your Agency to everyone.

Paulette S., customer since 2003

Mark and all the staff are always friendly and always very knowledgeable, polite and always gets things done. Josh Bryant

Joshua B., customer since 2007

your group always gave me the answers i needed ,quickly and exact .friendly and very professional with responses .family like atmosphere

Richard W., customer since 2009

Always available to answer important questions. Appreciate your very personal customer service.

John D., customer since 2001

Great customer service and also very good response time.

Michael L., customer since 2016

First. You explained everything in language I could understand, not insurance language. 2nd. You have the greatest prices.

Paul G., customer since 2022

Working with us to provide the insurance that we need.

Donald A., customer since 2022

Great service

Marylyn G., customer since 2021

Mark and Chris are very knowledgeable and answer all questions in a clear and understandable fashion. Also, the office atmosphere is very welcoming and convenient.

Joseph B., customer since 2001

All of my questions were answered. I have been with the agency a long time and always received excellent service

Joan C., customer since 2001

The associates in this office are very knowledgeable and easy to speak with about any issues that may arise.

Customer since 2010

Helpful agent whenever I have a question. Does their best to offer best insurance policy

Rebecca G., customer since 2005

Gallia has an awesome team. Always there to help. Been with them many decades! Will be with them more decades!

Richard K., customer since 1996

Gallia insurance agency is always making sure we have the best plans for our homes and vehicles letting us know when we should change ins or plans.

Paul S., customer since 2008

Just explain everything thoroughly

Jennifer S., customer since 2013

Service with a personal feel.

Jason H., customer since 2007

Anytime we have a question or concern about anything on our policies or that we would like to add or take off, everyone at Gallia Insurance is very kind, helpful and courteous with us.

Kristin T., customer since 2005

Responsive great service.

Customer since 2001

Great people,great service and great prices.

Gerald C., customer since 2018

They listen to each and every scenario of each customer and recommend all policies to try and cover each potential loss. They represent a variety of companies and get the best price for your coverage. You always work with a personal licensed rep at all times.

Joanne F., customer since 2000

Great people to deal with always willing to help with your needs.

Joseph D., customer since 2002

Excellent customer service and very responsive to our always changing needs!

Customer since 2004

Sometimes trying to understand insurance coverage gets confusing but Gallia insurance has always been very detailed with explaining the coverage so you are selecting what you need and want with insurance coverage.

Michelle R., customer since 2011

Great business and the folks that work there are first class, always there to assist and advise

John R., customer since 1998

The customer service provided is best in class. The entire team is very knowledge and always willing to help. Mark continually put his customer first and work to deliver value to his customers.

Customer since 2019

Always available if I need something or have a question... amazing up front help, knowledgeable and sincere...

Frank A., customer since 2006

Always friendly service great to speak with to get questions answered. They are always looking out for your best interest. I highly recommend Gallia for your insurance needs. I have been with them for about 30 years now and never disappointed with anything. Josh

Joshua B., customer since 2007

Excellent Customer service, always courteous & prompt when there are questions or needs.

Gregory S., customer since 2019

the price ,the people ,and the out standing services.

Robert O., customer since 2015

Everytime i call i get help on what i need at a fair price. I usually work with Chris and he is very helpful and knowledgeable.

Customer since 2016

Quick frindly help every time i need it .

Randy J., customer since 2006

Great service for almost 40 years now. Thank you.

Darrell M., customer since 2004

I appreciate Mark taking time to listen to my questions & concerns regarding my electric service being damaged by heavy rain & possible lightning. Rest of office was off on vacation & Mark took the time to file a claim & schedule an adjuster to help me. It's this kind of service that puts Gallia Insurance in a class above others!!

John D., customer since 2001

Mark was wonderful did everything he could to get us the best rate in a timely Manor and explained everything to me.

Customer since 2023

Made me feel like a person not a number

Kelly G., customer since 2023

Mark helped us find a perfect, affordable insurance quote for two of my cars and I couldn’t be happier. He is also very polite, helpful and knowledgeable with every question we had. 10000/10 recommend!

Brianna K., customer since 2023

Mark helped me to better understand the various components of my new policies, and saved me a bunch by switching providers.

Richard K., customer since 2023

Customer Service is on point!

Ryan M., customer since 2020

Your assistance was incredibly helpful in getting the best insurance plan for me with the lowest premium.

Customer since 2022

The team at Gallia Insurance Agency always make time to speak with me and explain any questions that I have regarding my policy. Very knowledgable and friendly!

Richard K., customer since 2021

Very informative about the insurance since it was our first time buying home insurance

Customer since 2023

You tirelessly answered every question I could come up with. It was as though you expected the questions before I asked them. Top notch , 90’s style, customer service!!

Todd A., customer since 2021

Helping My wife at a time when I was ill. She was , and I am well pleased with your service and professionalism.

Donald A., customer since 2022

I like Gallis has a selection of insurance companies that they deal with. Chris is very knowledgeable with the insurance industry.

Louis S., customer since 2021

Great customer service!

Tom B., customer since 2016

The service provide is efficient and the agents are information and answer all questions completely. If a message is left, return calls are prompt.

William Z., customer since 2004

Anytime we had an issue or request, it was solved quickly. When we were looking for the same insurance coverage at a more affordable cost, you found it for us. Your explanations of our coverage has always been in understandable terms and any questions were satisfactorily answered.

Customer since 2010

I've been with Erie for a long time When mark's dad was working out of his house They were always available when I needed to ask a question

Customer since 2001

Friendly, knowledgeable and efficient

Customer since 2021

Prompt and reliable service. People were responsive to our needs.

Joseph K., customer since 2016

Gallia is always ready to assist you with your insurance needs.

Customer since 2001

Mark and his staff has helped me for years in both my business and my residence. No matter what circumstance I came up with, Mark was able to handle it or get it answered for me. Professionalism and friendliness is what you will experience at Gallia Insurance Agency!

Tina D., customer since 2014

1. You always call back and deal with my crap, no matter how frustrated I am. Instead of just blindly throwing in claims for me, you talk me through issues, and explain both sides for me in great detail. Probably saved me a ton of money over the years. Thank you, Mark and Chris. Not only have I suggested your company, but my Mom is a client too.

Brian D., customer since 2012

We haven't been in a car accident in probably over 30 years and when we had our fender bender, even though it was minor we were very nervous. We came into the office and Chris was so kind and helpful, and it meant alot to us.

Customer since 2020

Our sales agent was so wonderful. He made sure to provide us with all the information we needed to purchase the policy best for us. He made us feel like we were talking with a friend. We loved his personality and happy we choose your company

Sandra S., customer since 2023

Mark always explains our insurance options so that we can understand them. He and his staff are always kind and courteous, and willing to help. He is the best insurance agent we have ever had.

Tamara C., customer since 2004

Your service is expedient, accurate and always friendly. Very knowledgeable as well.

Joseph R., customer since 1999

Gallia is always there when I call them. They take care of my issues quickly and are always friendly and helpful.

Janet V., customer since 2009

Friendly and professional service and easy to comprehend

Customer since 2020

very knowledgeable, professional , personable and responsive also , seeks to provide best dollar value coverage .

James H., customer since 2001

The office, no matter who I am in contact with, is knowledgeable and friendly. Leslie and Chris are an asset to the office. They assist in any needs as well as Mark will do for me. I have home and auto and any discounts available to me. I prefer to do business face to face then online. It's a great office to deal with. There are closer offices I enjoy Gallia's

Joseph C., customer since 2005

Gallia is always available to help answer questions regarding our insurance needs. they give us prompt friendly service.

Customer since 2012

Every time I call the office for help or have questions , I get treated with politeness and dignity.

William C., customer since 2015

Very easy to work with.

Customer since 2013

You’re always very helpful and courteous and go out of your way to help whenever we have any questions or concerns.

Customer since 2001

Just being able to sit with your agent to discuss insurance needs is enough.

Customer since 2007

Never have an issue.

Customer since 2011

Quality and professional service at a reasonable and affordable price. Always the best advise when discussing coverage for autos , rentals and home.

James R., customer since 2000

Always available to answer questions and to discuss insurance coverage options. We consider the folks at Gallia insurance to be dependable and trustworthy.

Paul G., customer since 2001

Awesome service! Great rates!

Customer since 2017

Dealing with the team is phenomenal. Great service.

Robert S., customer since 2011

Great people and great customer service

Gerald C., customer since 2018

Always good service and personal attention.

Michael T., customer since 2002

Christopher at Gallia Insurance will go the distance to find the right product for his clients.

Customer since 2018

Chris is always very helpful to me

Michael O., customer since 2016

Gallia has always had our best interest in mind. They are always quick to respond to any message or answer any questions we may have. I would definitely recommend them.

Kevin K., customer since 2001

Always responsive to any questions we have. Friendly, knowledgeable staff.

Bernard G., customer since 2006

Gallia Insurance is always eager to assist with and address all insurance questions and concerns. They are great!

Francesca P., customer since 2006

Gallia Insurance is very responsive and accommodating whenever I contact them. Even more important , his older sibling was a fraternity brother of mine at Bucknell about 100 years ago!

Joseph P., customer since 2009

Great staff always there to take care of any questions you have. Mark and staff always make sure you have the right policy for your needs.

Joseph D., customer since 2002

Gallia is a great place to get insurance, they help you with the process all the way!

Customer since 2008

Your team is always courteous and responsive to our needs.

Customer since 2004

Your office always has time to take care of you and help you with your concerns

Patricia M., customer since 2010

Timely, efficient, and courteous response to all issues surrounding recent property sale to new owner.

Joseph Y., customer since 2004

I always appreciate the extra effort Mark and Chris make to explore and explain pertinent options. I feel very comfortable and confident with their advice and guidance.

George C., customer since 2019

Mark and his staff are very courteous and are always available to answer our questions and explain our options in terms we can understand.

Tamara C., customer since 2020

I get answers when I call and I get policy reviews to keep me up to date with my changing needs.

Carl O., customer since 2001

Great people!!! Never feel rushed when asking questions and you are always looking for additional savings to help control costs during this difficult time. Thanks to both Mark and Chris, and of course all the great folks that work in the office!!!!!

John R., customer since 1998

Quick service, friendly staff, always there ready to help and very knowledgeable of the insurance industry.

Richard M., customer since 2008

Received great service and attention to my insurance questions.

Susan G., customer since 2015

Any time I’ve had a question someone has been able to help me . They always take their time to explain anything l might not understand. I am very happy with Gallia Insurance .

Customer since 2010

We would highly recommend Gallia Insurance Agency. Mark and staff are very knowledgeable. Whenever you stop by their office they are always personable and treat you like family.

Customer since 2003

always there with the answers to all the questions i had . Your very personable workers made you feel comfortable with all problems you had.

Richard W., customer since 2009

Excellent customer service , always available for questions.

Customer since 2019

Any claim we have had has been done in a timely manner.

Customer since 2001

Always there to answer any questions we had for over 35 years. Great service and prices.

Darrell M., customer since 2004

Staff is always professional and return calls quickly.

Customer since 2009

They’re always there and quick to respond whenever we need them. Claims are fast and easy. Great all-around crew love stopping in for a visit.

Frank A., customer since 2006

Love the personal service.

George C., customer since 2019

Mark is very friendly and professional. He goes the distance to help. A+. Jim D West Wyoming, Pa.

James D., customer since 2018

Always looking for better options and advising us of same

John R., customer since 1998

Mark thoroughly explained the various insurance options available to us and helped us make the best decision for our company.

Richard K., customer since 2021

Very knowledgeable and helpful.

Robert S., customer since 2021

Very knowledgeable and helpful

Customer since 2021

Very professional, and paying attention to customers needs.

Stanley D., customer since 2021

Mark has always been very patient about explaining my policies and answering any questions I might have.

Anita G., customer since 2008

Phone calls are answered by real people. Most questions can be answered either by phone call or e-mail.

Customer since 2006

If I call with a question, you & your staff always have an answer. Immediately. No waiting. That’s rare nowadays. And I never feel rushed. Like that too.

Kevin J., customer since 2020

You guys are great. We may live 100 miles away but I’d never use anyone else.

Andrew S., customer since 2011

You've made sure my needs were taken care of

Customer since 2007

Been with Mark Gallia for many years now. Always gives the best rates. Always there to answer my calls and answer my questions. John K.

John K., customer since 2012

There has never been a time when you were unavailable to address any of my needs.

Michael M., customer since 2017

Great all around service and very helpful!

Customer since 2021

Chris is the best agent I ever had

Customer since 2017

It's a pleasure dealing with Gallia Insurance. They gather the information they need to get the best price on insurance and they also periodically review the account to be sure I am still getting the best deal available to me.

Jane M., customer since 2008

I received the best service. I felt valued.

Marylyn G., customer since 2021

great service all the time.

Randy J., customer since 2006

Been with Gallia for decades. Very good service for many years! Thank you!

Richard K., customer since 1996

Always there when I need help or information! Always prompt in calling back if not available at moment I call!! Mark has even helped me while being on vacation!

Erick L., customer since 2003

Mark has always been extremely helpful, quick appointments when needed, no long hold times when calling in with a question. The front staff is also very knowledgeable, kind and courteous.

Teresa C., customer since 2018

Chris is always available to help me out when I need it. He takes the time to completely explain all of the details of my available options and makes honest recommendations which consider both my budget and my insurance needs.

Customer since 2016

Helpful and great service!

Customer since 2001

Excellent customer service!

Martha M., customer since 2016

your personalized service

Customer since 2006

Some of the best service I ever got from a insurance Co.

Customer since 2015

You are always there to answer our questions and give us advice. Very courteous and always professional. We would highly recommend your Agency,

Paulette S., customer since 2003

Long time customer everyone is always helpful and courteous

Joshua B., customer since 2007

Personalized service and saved us money

Todd A., customer since 2021

I've always had professional service from Gallia---thank you

James S., customer since 2002

It’s great to have a local resource to ask questions and get answers that you know are in your best interest! We’ve had several instances where we had to lean on our insurance including a house fire and the Gallia team helped us in every step of that difficult time. Would highly recommend!

Jennifer H., customer since 2013

Very responsive; great communication. Committed to finding me the best coverage and price for my car.

Customer since 2017

You are very proactive in finding the best value product at the best price. Also, your line of communication to me has been outstanding. I appreciate the service .

Joseph M., customer since 2009

Fair prices and always helpful when we call

Customer since 2001

Informative and prompt responses to all questions.

Customer since 2015

The service is excellent. You check rates to make sure I am getting the best price. New policies are offered as my needs change. When I call I get the answer that I need and if I need to leave a message my call is always returned.

Carl O., customer since 2001

No hassle, quick responses, polite. If someone was looking for an insurance company, I’d recommend you

Paul C., customer since 2012

You always get us the best price

Customer since 2001

Always there for me to help with any problems or questions about coverage. Your professional responses are what makes it easy to understand and know what to do to resolve problems .Thanks for your friendship and help whenever needed.

Richard W., customer since 2009

Gallia insurance is always there when I need them. No question goes unanswered and the customer service that they provide is second to none.

John E., customer since 2006

We’re very happy we switched to Gallia Ins. Agency. Mark was very courteous and informative and also, we saved a lot of money!

Sharon C., customer since 2020

Your office is easy to contact and the personal is helpful and understanding of our needs; your promptness is welcomed

Customer since 2010